Get Help in Real-Time. We’re Always Here to Assist.
At Nigerian Mining Marketplace, we understand that time is money—especially in the mining and heavy equipment business. That’s why we’ve introduced Live Chat Support to give you instant access to help whenever you need it.
Whether you’re a buyer looking for specific equipment, a seller trying to list your products, or a visitor needing general assistance, our live chat feature ensures that help is only a click away.
What is Live Chat Support?
Live Chat Support is a real-time messaging system available on our website that connects you directly with a customer support representative. Unlike email or phone calls, it allows you to get answers immediately as you navigate the platform.
Where to Find It
You’ll see the Live Chat icon at the bottom right corner of every page on our website. Simply click it, type your message, and a representative will respond instantly during our support hours.
What You Can Use Live Chat For
- Help with creating or managing your listings
- Assistance with registration and login
- Guidance on choosing the right equipment
- Questions about promotions or premium listings
- Reporting issues or suspicious activity
- General inquiries about our marketplace
Availability
Our Live Chat Support is available:
- Monday to Saturday
- 9:00 AM to 6:00 PM (WAT)
Outside of these hours, you can still leave a message and our team will respond via email as soon as possible.
Fast, Friendly, and Reliable
Our support agents are trained to provide clear and helpful responses in a timely manner. Whether you’re a seasoned seller or a first-time buyer, you’ll receive the same high-quality assistance every time.
Privacy and Security
All chat sessions are protected with secure encryption protocols. We’ll never ask for your password or sensitive financial information during a chat. If any sensitive help is needed, we’ll direct you to your account dashboard or email verification route.
Why Use Live Chat?
- Get instant responses without calling
- Multitask while chatting
- Resolve issues faster
- Convenient support while browsing
Have a question right now?
Start a live chat session and let us help you get the most out of Nigerian Mining Marketplace.